Please can you check very carefully that al of your details are filled in correctly in your Paypal account including all shipping and billing addresses.
Many orders are coming through with incomplete details which require us to find the Paypal receipt for your purchase to find where the details are incomplete and this is can cause considerable delays to your purchases reaching you.
We very much want to be able to provide you with the best service that we can so please double check that all of your details are entered so that we can do this for you.